Certificate in Hotel Operations Management

$595.00

Become a smooth operator & manage your own career

A comprehensive hotel management certificate that encompasses crucial aspects of quality, sales, labour utilisation, materials, maintenance, and financial controls. Discover the importance of service agreements and maintenance records, explore different forms of in-house service, and learn how to correctly deal with customer complaints and staff grievances. Our certification courses in operations management and hotel operations include sections on fundamental principles of public speaking and communication over the phone and online. Enrol today to join the exciting world of hotel operations management.

Or Call 0800 342 829

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Course Duration

~100 Hours
 | 6 Months Access
Study at your own pace – students generally complete one module per-week. See our free course guide for detailed duration information.

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Upskill in Administration

Be awarded with an industry recognised certificate of achievement on completion of this course.

Investment & Payment

Pay your way; weekly or monthly

Improve your career prospects from just $25 per week.

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INDUSTRY
ACCREDITED

Trustpilot

COMPLETING MY COURSE WITH THE CAREER ACADEMY STRAIGHT OUT OF SCHOOL WAS ONE OF THE BEST DECISIONS I COULD HAVE MADE!

It didn’t take long after completing her course for Hannah to land a new job. ‘I was given the opportunity to work as a sales administrator for a local packaging company. The knowledge gained from my course has certainly helped in my sales administration role. It gave me a great insight into the administration world, and helped make the transition into this role extremely smooth.’

CAREER BENEFITS

  • Understand why accommodation charges flex 
  • Explore the importance of guest service
  • Gain employment or progress your career with a professional qualification
  • Understand how a hotel operates & learn effective management policies
  • Learn to manage hotel reception, customer service & hotel food services
  • Discover staff management techniques for optimum output
  • Improve operations at your current hotel with better industry knowledge
  • This course is endorsed by the Institute of Hospitality

COURSE CONTENTS

The Certificate in Hotel Operations Management comprises the following 9 modules;

  1. Scope & Nature of Hotel Management
  2. Organisation of the Workplace
  3. Staff Management
  4. Control Systems in Hotels
  5. Front Desk Management
  6. Servicing Rooms & general Cleaning
  7. Building & Facility Management
  8. Activities Management
  9. Food Service in Hotels

International endorsement at the highest level

  • The Institute of Hospitality is an international organisation that is committed to delivering continuing professional development and lifelong learning.
  • They have reviewed and endorsed this course so you can rest assured you’re completing a qualification that you can have faith in
  • This internationally endorsed qualification is well regarded by employers an not only boosts market recognition but also serves as a prominent testament of accomplishments.
Badge Representing Endorsement by Institute of Hospitality

Flexible Payment Options

$595.00

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PAY IN FULL AND SAVE $100

Discounted price

$595.00 + GST

Pay your course fees upfront and benefit from a $100 discount, with a 7 day money-back guarantee.

Pay a total of $595.00 + GST around your schedule with our flexible, interest-free payment plan, that also includes a 7 day money back guarantee.

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Frequently
Asked
Questions

There are no entry requirements or prerequisites to enrol on this course. You can enrol online directly by clicking on “Enrol Now” and following the prompts. Alternatively, you can enrol over the phone with our friendly student advisors – call 0800 342 829 or email them at info@careeracademy.co.nz

This course costs $495.00 + GST or only $25 per week on a no-deposit, interest-free payment plan. Click here to get started now.

This course takes approximately 100 hours, and you’ll have up to 6 months to complete. Study in your own time, at your own pace. Most of The Career Academy courses are designed so that you do one module a week, but if life gets busy, you can apply for a course extension if you need more time.

Upon completing this course, you could obtain work as a Hotel Manager.

Contact a friendly student advisor on 0800 342 829 to learn about potential career outcomes and where our courses could take you. Employers often approach The Career Academy looking for students and advertise jobs in our Career Centre, which you can access once enrolled. You’ll also receive a FREE CV review.

Your course is delivered through our online learning platform, which you can access from any web browser 24/7 to work whenever and wherever you want. You can also interact with your tutors and other students within the learning environment. Online learning allows you to make the best use of your time and puts all the necessary resources at your fingertips. There are no set course start dates; you can start whenever you are ready, and your tutors and student services will check in on your progress and help you every step of the way.

Watch this video to see how online learning works: 

Absolutely! You’ve got a 7 day cooling off period (or trial period) at the start of your course. Take that time to look through all your learning material and get a feel for online learning. If you decide the course isn’t for you within the trial period, you’ll get a full money back guarantee*.

Becoming a Hotel Manager involves learning about every facet of running a hotel, from the Front Desk to the Kitchen and beyond. The Career Academy Certificate in Hotel Operations Management gives you a fundamental understanding of what is involved in Hotel Management and shows potential employers you are proactive about upskilling.

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