Contact us

Looking to enrol in a new course or enquire about one you’re enrolled in?

Our friendly Career Advisors and student services teams are here to help.

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Office Details

Physical Address: Level 1, 2 Heather Street, Parnell, Auckland

Official office Hours: Monday to Friday (9am to 5pm). After hours calls will still be answered.

Office Phone: (09) 307 1140 or 0800 342 829

Postal Address: PO Box 37287 Parnell, Auckland

Email: You can also email us at info@careeracademy.co.nz

Company Registration Number: 1922762

New Zealand Business Number: 9429033520889

Get in touch

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FAQs

Absolutely! We offer payment plans for $25 a week, and you can see these on all products on our site.
You can call us between 9am and 5pm on this number 0800 342 829 or you can chat with us in the chat which will connect you with one of our student advisors

Student Services – General Queries – studentservices@thecareeracademy.com 
Payment Services – Payment Queries- collections@thecareeracademy.com
Student Success – Navigation queries- studentsuccess@thecareeracademy.com
Tutor support – Assessment queries- tutor@thecareeracademy.com
Or call – 0800 342 829

All International Students must be enrolled via one of our International Companies, such as TCA Australia.

Our Courses are delivered 100% online via Totara – our online learning platform, and we have Tutors available to help you understand course material or assignments. You can see how online courses work here:

You have an 7 day cooling off period to get a full refund. Just fill in the form on this page https://www.thecareeracademy.com/cancel/ and fill in the form

Absolutely! If you have any feedback visit our Trustpilot or reach out to our student services team on studentservices@thecareeracademy.com
Yes! Students have up to 30 days to swap courses from the date of their enrolment.

WE'RE HERE
TO HELP

Looking to enrol in a new course or enquire about one you’re enrolled in? Our friendly Career Advisors and student services teams are here to help.  

Call us: 0800 342 829

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