FREQUENTLY ASKED QUESTIONS
You’ve got a 8 business day cancellation or trial period (beginning from your welcome email being sent out). Take the time to look through all your learning material and get a feel for online learning. If you want to chat to someone or have questions, don’t hesitate to reach out to our Student Success Team at +64 9 887 4076.
If you still decide the course isn’t for you within this trial period and you wish to cancel, please submit a cancellation request using the online form HERE.
Notification of your cancellation request will not be processed if submitted via phone, text or email. Cancellation forms submitted within this 8 business day cancellation period will be entitled to a full money back guarantee!
Assignments are open book and a combination of multi-choice, short answer questions and case studies. Once you’ve completed your assessment, simply upload it for marking. Tutors aim to grade your assessments within 3 to 5 working days of submission.
None of our courses are NZQA approved. We focus entirely on Industry Accreditation and employer recognition to give you practical job skills that can be taken straight into the work place. We also offer personal interest courses for those who simply love to learn!
WE'RE ALWAYS IN YOUR CORNER
Still have questions? Contact us and we’ll get back to you ASAP.