Administration Pathway – Reception
Take your reception career to a whole new level
There’s a real need out there for the right people with this particular skill set. So if you have the desire to work as a receptionist and advance your career, this course is absolutely ideal. It combines the Certificate in Reception & Office Support and the Diploma in Business Administration giving you a wide range of sought-after office and administration skills.
Benefits to help you succeed in your reception career
- Be promoted and become a senior receptionist or executive PA
- Receive an industry and employer recognised Certificate and Diploma – greatly increase your job prospects in reception
- Gain essential skills in using Microsoft Word, Excel and other advanced administrative areas
- Learn online, at your own pace, with professional tutor support by phone and email.
- Flexible online study – work at your own pace in your own time.
Course Contents
- Role of a Receptionist
- Effective Business Communication
- Introduction to Microsoft Word
- Time Management, Ethics and Professionalism
- Organise Schedules
- Office Organisation and Procedures
- Workplace Health and Safety
- Customer Service Skills
- Customer Relationship Management
- Using Microsoft Excel
- Dealing with Invoicing, Credit Policies and Cash Management
- Effective Business Communication
- Office Ergonomics & Data Entry
- Introduction to Microsoft Word
- Creating Documents
- Communication Skills
- Customer Service Strategies
- Customer Relationship Management
- Customer Service Skills
- Organise Schedules & Meetings
- Time Management, Ethics and Professionalism
- Understanding Key New Zealand Business Legislation
- Workplace Health and Safety
- Accounting and Bookkeeping Fundamentals
- General Journal
- General Ledger & the Trial Balance
- Managing Accounts Payable, Accounts Receivable & Cash Management
- Accounting with Xero
- Accounting with MYOB
- Introduction to Project Management
- Establishing Timelines and Milestones
- Project Implementation, Completion and Evaluation
- Using Microsoft Excel
Course Summary
Qualification Code: ADMN4010Start date: Get instant access within 1 business day.
Duration: Approximately 400 hours. Learn at your own pace, but ideally complete one module per week.
Access time: You’ll have 24/7 access to your course material for up to 18 months until you complete.
Delivery and support: 100% online with unlimited tutor support via phone and email. Ask questions anytime and your professional tutors will respond during business hours.
Assessments: Includes practical assessments, case studies, multiple choice questions, quizzes and written assessments.
Qualification information: Be awarded with an industry and employer recognised certificate of achievement on successful completion of this course.
Course Level: 6
Investment: $2,450 or only $25 per week on an interest free payment plan.
This Course is accredited by ICOES
The International Council for Online Educational Standards (ICOES) guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that monitors and continually develops the educational standards of online teaching institutions.
Receive unlimited support from experienced tutors!
Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed.
They’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.
Be awarded with an Industry & Employer Recognised Certificate
Upon successful completion of your course, you’ll be presented with a Professional Certificate by The Career Academy. This is an industry recognised certificate which will go a long way to helping you get a new job or promotion. You’ll also be given access to our exclusive Career Centre and be eligible for a free CV Review.
Ready to start learning?
1. Click on “Get Started Now”
2. Decide payment option – full payment or no deposit, interest free payment plan from only $25/week
3. Receive your course login details via email and start learning!
