Keep it short (and strong)

Aim for 200–300 words: 3–5 short paragraphs. Busy managers skim—make every line earn its spot. NZ guidance on structure here: Careers NZ: How to write a cover letter.

• Structure: Intro → 1–2 proof paragraphs → Close.
• Cut filler: “I am writing to apply for…” becomes “I’m applying for the [role]—here’s why I’ll add value from day one.”

Skip “To Whom It May Concern”

Use a name when you can. Check the ad, LinkedIn, or call reception. If you can’t find it, “Kia ora Hiring Team” or “Hello [Company] Recruitment” is modern and polite. See friendly salutations that work.

• Found a team but not a person? “Hello Marketing Team” works.

Add value beyond your CV

Don’t repackage bullet points. Use a quick story: Challenge → Action → Result → Relevance.

Example: “At Smith & Co I inherited a 3-week backlog (challenge), mapped the workflow and created a same-day triage (action), clearing it in 10 days and lifting CSAT to 4.7/5 (result). Your ad mentions response times—this is where I can help (relevance).” Helpful overview of STAR: The Career Academy STAR steps.

Make it about them

Mirror the language from the ad and website—show you understand what matters.

• If they say: “customer-obsessed, process-driven” → use those words genuinely.
• Link to goals: “Your focus on faster onboarding resonates—I cut our ramp time by 25% with a simple playbook.”

Start with a punchy opener

State the role + a relevant win in one breath.

• “I’m applying for the Payroll Administrator role—last year I processed 450+ fortnightly pays with 99.8% accuracy and introduced a 3-step audit that cut errors in half.”

More opener ideas: Careers NZ guide.

Target the role

Only include skills the role uses. If your background is broad, translate it.

• Transfer: “Retail rostering → workforce planning.”
• Translate: “Cash-up accuracy → attention to detail in invoicing.”

Nice primer: Hays NZ: Transferable skills.

Say why this job

One sincere line beats a vague paragraph.

• “I’m drawn to [Company]’s community scholarships—my volunteer tutoring means this mission is personal.”

Proof like a pro

• Read it out loud—you’ll catch clunky bits.
• Run a spell check, then ask a friend to read it.
• Use a simple font; avoid images, tables, or headers that can confuse ATS.

More on ATS basics: Careers NZ: Get past tracking software.

Show real familiarity

One tasteful nod to their work helps you stand out.

• “Your 2024 sustainability report caught my eye—switching to supplier X saved 18% on packaging. I’ve led similar vendor reviews and can contribute here.”

Let your strengths shine

Pick one or two strengths that match the role and back them with a metric.

• “Detail-driven: zero late filings in 18 months.”
• “People-first: 4.8/5 internal support rating.”