Certificate in Reception & Office Support
Build Reception and Office Support Skills You Can Use Straight Away
The Certificate in Reception and Office Support gives you practical skills for front desk and office support work. You will learn common office procedures, professional communication, customer service, and customer relationship management. You will also build confidence with schedules, invoicing basics, and everyday tools like Microsoft Word and Excel.
- ✓ Learn reception and admin essentials including communication, organisation, and workplace practices
- ✓ Build strong customer service and customer relationship management skills
- ✓ Develop confidence with scheduling, invoicing basics, Word, and Excel
Enrol today and build office support skills that help you feel more confident at work.
Investment: $1,399 + GST, or only $29 per week on a flexible payment plan
10-Day Money Back Guarantee
Duration
6 Months Access | ~140 hours
Learning Mode
100% online, study whenever suits you
Unlimited Support
Unlimited support during business hours
Qualification
Industry-accredited Certificate
No Exams
No exams, ever
GAIN AN INDUSTRY ACCREDITED QUALIFICATION & EARN MORE
This course is a good fit if:
✓ You want a practical introduction to office or reception work.
✓ You are returning to study after a break and want to build confidence in a structured way.
✓ You want to develop useful skills in business communication, customer service, scheduling, and office procedures.
✓ You want to build confidence using Microsoft Word, Excel, and everyday administrative processes such as invoicing and cash management.
✓ You need flexible online study that fits around work, family, or daily life.
This course is best suited to learners who want to build strong foundations in reception and office support.
It is ideal for those who want to develop practical knowledge and confidence across customer service, administration, workplace organisation, and office systems in a clear and structured way.
This course is designed to help you build practical skills and confidence for real workplace settings.
What You'll Learn In This Course
Role of a Receptionist
Effective Business Communication
Introduction to Microsoft Word
Time Management, Ethics and Professionalism
Organise Schedules
Office Organisation and Procedures
Workplace Health and Safety
Customer Service Skills
Customer Relationship Management
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management
Potential Job Outcomes
Receptionist
Office Support Officer
Customer Service Administrator
Front‑of‑House Coordinator
Office Services Assistant
Data Entry Clerk
Mailroom and File Clerk
Executive Assistant (Support)
Visitor Services Officer
Administrative Support Trainee
Curious about how this course could expand your understanding?
GET THE ROLES YOU WANT
WHEN YOU WANT THEM
This course gives you the practical skills, qualifications, and confidence to really stand out in the job market
Industry-Recognised & Accredited
Unlimited Course Access & Career Coaching
Expand your Network
Path to Career Success
Advance Your Earnings
Practical Knowledge
Enjoy fantastic FREE benefits when you become a member of the AdmiNZ
Receive access to ed networking and professional development events such as conference to share, connect and learn.
Make your resume stand out and improve your promotional opportunities and/or the next career move.
FREE webinars and member newsletter to keep up to date with industry trends
Earn an Industry-Accredited Certificate
Upon successfully completing your course, you’ll be awarded a Certificate of Achievement from The Career Academy. This certificate not only recognises your hard work but also serves as an industry-accredited qualification that will help you stand out in the job market. Whether you’re aiming for a new job or looking to get promoted, this certificate will open doors to better career opportunities.
Stand Out To Employers With
A SEEK Pass Verified Credential
Verify your qualification from The Career Academy with SEEK Pass upon completion, so you can share it on SEEK and stand out to employers as a qualified, job-ready candidate.
*On completion when you receive your certificate, there is a unique SEEK Pass link to verify your certificate within the Learning Platform. These are not verified directly via SEEK
You're Ready to Start If...
If this sounds like you, you're ready to get started today.
You're Ready to Start If...
You want practical reception and office support skills you can use in real workplaces
You want to feel more confident with customer service, communication, and front desk systems
You want to build skills in scheduling, office procedures, and day to day organisation
You want to improve your Microsoft Word and Excel skills for common admin tasks
You want flexible online study with clear structure and realistic expectations
You Don't Need...
Reception experience or a formal admin qualification
Perfect confidence speaking with customers from day one
To already know office systems or customer relationship management
To be confident with invoicing before you start
Fixed class times or pressure to rush
From only $29 per week | 10-day money back guarantee
Enrol Now
WHY THE CAREER ACADEMY?
At The Career Academy, we're more than an online course provider. With over 15 years of experience, we help more than 25,000 students find their path to success every year.
Here's why our students choose us:
Internationally Recognised Qualifications
Our partnerships with leading organisations ensure you receive the most up-to-date and relevant training.
Unlimited Tutor Support
You'll get real-time advice from industry experts, ready to guide you every step of the way.
Career Support Services
From CV reviews to interview preparation, we help you put your best foot forward in your job search.
Flexible Payment Options
Choose a payment plan that fits your budget, whether you prefer to pay upfront or in a manageable weekly payments starting at $29/week.
GET YOUR FREE COURSE GUIDE & CAREER ADVICE
Enter your details to:
- Get duration, qualification and module details
- See pricing and flexible payment options
- Compare similar courses
- Receive a free course consultation
By submitting this form, you consent to a student advisor contacting you via phone, email or SMS.
By submitting this form, you agree to our Privacy Policy.
HEAR FROM OUR SUCCESSFUL GRADUATES
95% of our graduates say their qualification improved their ability to get a new job or promotion