Certificate in Reception & Office Support
From the front desk to the world
Turn office support into an art form. Reception & office support roles play a pivotal role in the running of many businesses. This Certificate in Reception & Office Support ticks all the boxes for putting your best face forward at interviews. Learn common office procedures and systems, hone your customer service skills, and make customer relationship management your forte. Along with key office support and reception approaches, this Certificate in Reception & Office Support gets you ready to deal with invoicing, organise schedules, and communicate effectively. Enrol today and share your skills with the world.
100% Online Delivery
Get instant access
Plus receive unlimited tutor support via phone & email from experienced professionals.
Course Duration
Study at your own pace – students generally complete one module per-week. See our free course guide for detailed duration information.
Get qualified & Earn More
Upskill in Administration
Be awarded with an industry recognised certificate of achievement on completion of this course.
Investment & Payment
INDUSTRY
RECOGNISED


CAREER BENEFITS
- Gain an edge at interviews with formal certification
- Approach all verbal & written tasks ethically & professionally
- Comprehensive learning across ten weeks – at your own pace
- Receive an employer-recognised qualification to add to your CV
- Gain a working understanding of Microsoft Word, Excel & Powerpoint
- Learn essential principles of verbal & written business communication
- Get access to The Career Centre & a FREE CV Review & job tips
COURSE CONTENTS
The Certificate in Reception & Office Support comprises the following 11 modules;
- Role of a Receptionist
- Effective Business Communication
- Introduction to Microsoft Word
- Time Management, Ethics and Professionalism
- Organise Schedules
- Office Organisation and Procedures
- Workplace Health and Safety
- Customer Service Skills
- Customer Relationship Management
- Using Microsoft Excel
- Dealing with Invoicing, Credit Policies and Cash Management
PAYMENT OPTIONS
PAYMENT PLAN FROM $25 PER WEEK
- No deposit
- Pay weekly, fortnightly, or monthly
PAY IN FULL AND SAVE $300
Discounted price
Pay your course fees upfront and benefit from a $300 discount, with an 8 business day money-back guarantee.
- Save $300 on course fees
- Best value option
Why The Career Academy?
We're an internationally recognised online education provider, who partners with industry to deliver you the latest and most up to date content. We have almost 15 years experience in online education and help change the lives of over 20,000 students every single year.
- Upskill and be awarded with a certificate of achievement to help you reach your potential & earn more.
- Flexible online learning so you can study whenever and wherever you want.
- Get free access to the career centre who will review and improve your CV to help you succeed.
- 83% of our graduates say our qualifications improved their ability to get a new job or promotion.
Receive unlimited tutor support
Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed. They’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.
Be awarded with an industry recognised certificate
Upon successful completion of your course, you’ll be presented with a Professional Certificate by The Career Academy. This an industry recognised certificate which will go a long way to helping you get a new job or promotion. You’ll also be given access to our exclusive Career Centre and be eligible for a free CV Review.

Get all the info you need
- Course duration, qualifications and module details
- Pricing and payment options
- Compare other related courses
- Receive a free course consultation

Frequently
Asked
Questions
There are no entry requirements or prerequisites to enrol on this course. You can enrol online directly by clicking on “Enrol Now” and following the prompts. Alternatively, you can enrol over the phone with our friendly student advisors – call 0800 342 829 or email them at info@careeracademy.co.nz
This course costs $995.00 + GST or only $25 per week on a no-deposit, interest-free payment plan. Click here to get started now.
This course takes approximately 140 hours, and you’ll have up to 6 months to complete. Study in your own time, at your own pace. Most of The Career Academy courses are designed so that you do one module a week, but if life gets busy, you can apply for a course extension if you need more time.
Upon completing this course, you could obtain work as a Receptionist or Administration Assistant.
Contact a friendly student advisor on 0800 342 829 to learn about potential career outcomes and where our courses could take you. Employers often approach The Career Academy looking for students and advertise jobs in our Career Centre, which you can access once enrolled. You’ll also receive a FREE CV review.
Your course is delivered through our online learning platform, which you can access from any web browser 24/7 to work whenever and wherever you want. You can also interact with your tutors and other students within the learning environment. Online learning allows you to make the best use of your time and puts all the necessary resources at your fingertips. There are no set course start dates; you can start whenever you are ready, and your tutors and student services will check in on your progress and help you every step of the way.
Watch this video to see how online learning works:
Absolutely! You’ve got a 8 day cooling off period (or trial period) at the start of your course. Take that time to look through all your learning material and get a feel for online learning. If you decide the course isn’t for you within the trial period, you’ll get a full money back guarantee*.
A Certificate in Reception & Office Support is a great first step. Ideally, you would also complete a Certificate in Business Administration.