Certificate in Reception & Office Support

In no time at all, you’ll be in charge of the office

Being “front of house” plays such a pivotal role in any business. And that could be you after this comprehensive 10 week course. You’ll learn how to converse with clients and help with any enquiries and issues they might have. You’ll also learn key office and administrative skills, which will enable you to fulfil a reception, administration or office support role.

100% Online & 24/7 Access

Get instant access within 1 business day and start when you're ready

Plus receive unlimited tutor support via phone & email from experienced professionals.

Duration & Course Level

~140 Hours | 6 Months Access | Level 4

Study in your own time, at your own pace. Students generally complete one module per-week.

Get Qualified & Earn More

Take Control of The Office

Be awarded with an industry and employer recognised certificate of achievement on completion of this course.

Investment & Payment Options

Improve your career prospects for just $995 + GST

Or from only $25 per week with our no deposit, interest free payment plan.

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Students rate us 4.8 out of 5 stars

How you'll benefit

  • Gain an understanding of Microsoft Word, Excel and Powerpoint.
  • Learn the principles of both verbal and written communication.
  • Learn online, at your own pace, with tutor support by phone and email.
  • Increase your job prospects and learn key office and administrative skills.
  • Receive an employer recognised qualification and add to your CV.
  • Get access to The Career Centre – get a FREE CV Review & job tips to help you succeed.
  • FREE access to the CCH Wheelers eLibrary with over 50 textbooks to help you study.

Course Modules

The Certificate in Reception & Office Support comprises the following 11 modules;

  1. Role of a Receptionist
  2. Effective Business Communication
  3. Introduction to Microsoft Word
  4. Time Management, Ethics and Professionalism
  5. Organise Schedules
  6. Office Organisation and Procedures
  7. Workplace Health and Safety
  8. Customer Service Skills
  9. Customer Relationship Management
  10. Using Microsoft Excel
  11. Dealing with Invoicing, Credit Policies and Cash Management

Why The Career Academy?

We’re an internationally recognised online education provider, who partners with industry to deliver you the latest and most up to date content. We have almost 15 years experience in online education and help change the lives of over 20,000 students every single year.

  • Upskill and be awarded with an industry and employer recognised certificate to help you reach your potential & earn more.
  • You’ll receive unlimited tutor support from experienced professionals
  • Flexible online learning so you can study whenever and wherever you want
  • Get free access to the career centre who will review and improve your CV to help you succeed
  • 83% of our graduates say our qualifications improved their ability to get a new job or promotion

See exactly what you'll be learning

Download a free course guide to find out more about course modules, your tutorspricing and payment details, course duration & access.

Receive unlimited tutor support

Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed. They’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.

Be awarded with an industry recognised certificate

Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed. They’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.

Our students rate us 4.8 out of 5 stars

Get all the info you need

  • Course duration, qualifications and module details
  • Pricing and payment options
  • Compare other related courses
  • Receive a free course consultation

Prefer a call? 0800 342 829

Download a free course guide to find out everything you need to know before enrolling

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Frequently Asked Questions

It takes anywhere from 10 weeks up to six months of study time to become a receptionist.
The Certificate in Reception & Office Support is the best course for receptionist roles.
You could complete at a minimum a Certificate in Reception & Office Support or ideally a Certificate in Business Administration.
There are no entry requirements or pre-requisites to enrol into this course. You can enrol online directly by selecting your course and clicking on “Enrol Now” and follow the prompts. Alternatively, you can enrol over the phone with our friendly student advisors. Give them a call on 0800342829 or email them at info@careeracademy.co.nz
Absolutely! You’ve got a 8 day cooling off period (or trial period) at the start of your course. Take that time to look through all your learning material and get a feel for online learning. If you decide the course isn’t for you within the trial period, you’ll get a full money back guarantee less a $50 + GST administration fee.
Our qualifications prepare you take on a huge range of practical based roles. Contact a friendly student advisor on 0800 342 829 to find out about potential career outcomes and see where our courses can take you. Employers also constantly approach The Career Academy looking for students and employers also advertise for jobs in the Career Centre (available once you enrol). You’ll also receive a FREE CV review.
Watch this video to see how online learning works: 
Your course will be delivered by our online learning platform. You can access our online learning platform from any web browser 24/7 so you can work whenever and wherever you want. You can also interact with your tutors and other students in the learning environment. Online learning allows you to make the best use of your time and puts all the resources you need at your fingertips. There are no set course start dates, you can start whenever you are ready. Your tutors will check in on your progress and you do need to set up time to do your work. Most of The Career Academy courses are designed so that you do one module a week. But if life gets busy you can take longer, or if you have time you can do more than one module a week.
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