Certificate in Medical Reception

Build Practical Medical Reception Skills for Busy Clinics

The Certificate in Medical Reception gives you a structured, job ready foundation for front desk work in medical settings. You will learn patient focused service skills, how to maintain patient records, and how to communicate professionally in a fast paced environment. You will also cover workplace health and safety, first aid and medical emergencies awareness, and an introduction to Medtech.

  • Learn medical reception essentials including records, time management, ethics, and professionalism
  • Build confidence with clinic communication, customer service, and patient focused support
  • Get familiar with ACC basics, Medtech, Microsoft Word, and workplace safety requirements

Study 100% online and start building the skills clinics rely on every day. Enrol today.

Investment: $1,399 + GST, or only $29 per week on a flexible payment plan
10-Day Money Back Guarantee

Duration

6 Months Access | ~140 hours

Learning Mode

100% online, study whenever suits you

Unlimited Support

Unlimited support during business hours

Qualification

Industry-accredited Certificate

No Exams

No exams, ever

GAIN AN INDUSTRY ACCREDITED QUALIFICATION & EARN MORE

This course is a good fit if:

✓ You want a practical introduction to medical reception work in a healthcare setting.

✓ You are returning to study, changing direction, or building confidence for a more specialised administration pathway.

✓ You want to develop skills in patient records, front desk service, communication, and everyday reception tasks.

✓ You want to understand key clinic systems and processes, including ACC and Medtech basics.

✓ You need flexible online study that fits around work, family, or daily life.

This course is best suited to learners who want to build strong foundations in medical reception.

It is ideal for those who want to develop practical knowledge and confidence across patient service, clinic administration, workplace systems, and healthcare communication in a clear and structured way.

This course is designed to help you build practical skills and confidence for medical reception work, step by step.

What You'll Learn In This Course

Role of a Receptionist

Medical Reception Service Skills

Time Management, Ethics and Professionalism

Maintain Patient Records

Working with ACC & Introduction to Medtech

Effective Business Communication

Introduction to Microsoft Word

Workplace Health and Safety

First Aid and Medical Emergencies

Customer Relationship Management

Introduction to Medtech

Potential Job Outcomes

Clinic Receptionist

Practice Front‑Desk Assistant

Appointment Scheduler

Patient Registration Clerk

Health Services Reception Officer

Telephone Triage Support

Medical Office Assistant

Practice Data Entry Clerk

Patient Services Representative

Healthcare Administration Trainee

Curious about how this course could expand your understanding?

GET THE ROLES YOU WANT
WHEN YOU WANT THEM

This course gives you the practical skills, qualifications, and confidence to really stand out in the job market

Our courses are accredited by recognised organisations including ICOES and the CPD Standards Office, giving you a qualification you can trust. The Career Academy is also a member of the International Approval & Recognition Council.

Industry-Accredited Recognised

Industry-Recognised & Accredited

Gain access to resources from industry-recognised institutions like MedTech and ICOES. Connect with medical professionals and employers through our support services and networking opportunities.

Expand your Network

Expand Your Network

Our structured courses cover everything from medical terminology to patient management and office administration, preparing you for roles such as medical receptionist, health records clerk, or clinic coordinator. You’ll be career-ready to take on essential functions in healthcare facilities, enhancing patient experiences and supporting medical teams.

Path to Certified Technician

Your Pathway to a Healthcare Career

medical receptionists in New Zealand earn an average of $55,865 annually, with experienced professionals reaching $66,606. Our qualifications help you stand out and unlock competitive pay.

Advance Your Earnings

Boost Your Earning Potential

You’ll have unlimited access to your course and will have tutors available to assist you during business hours. You’ll also receive career coaching, including CV help and interview preparation, to set you up for success in your job search.

247 Tutor Support Career Coaching

Unlimited Course Access & Career Coaching

Connect with professionals in business administration through exclusive networking events and access to career development resources, keeping you connected with the latest trends and opportunities in New Zealand’s business world.

Expand your Network

Expand your Network

FLEXIBLE PAYMENT OPTIONS

Whether you prefer to pay upfront, weekly, fortnightly, or even monthly, we've got you covered. With our flexible payment options, you'll have the freedom to choose the payment frequency that works best for you. No matter your budget or schedule, we're here to make education affordable and accessible for you.

Pay Upfront

$1,399 + GST

Cost effective option

One-off up-front payment

10-day money back guarantee

MOST AFFORDABLE

Payment Plan

$29

PER WEEK

Budget friendly option with flexibility in payments

Pay weekly, fortnightly or monthly

No deposit, no credit check

Total Cost: $1,399 + GST

Special access to MedTech

MedTech provides software solutions for the healthcare environment enabling health professionals to efficiently manage their patients.

The Career Academy is a MedTech Partner; so you’ll be provided with access to their software, plus updated course content, and the latest MedTech functions, tips and tricks

Getting access and upskilling in MedTech means you’ll be one step ahead of others in the profession.

Earn an Industry-Accredited Certificate

Upon successfully completing your course, you’ll be awarded a Certificate of Achievement from The Career Academy. This certificate not only recognises your hard work but also serves as an industry-accredited qualification that will help you stand out in the job market. Whether you’re aiming for a new job or looking to get promoted, this certificate will open doors to better career opportunities.

Stand Out To Employers With

A SEEK Pass Verified Credential

Verify your qualification from The Career Academy with SEEK Pass upon completion, so you can share it on SEEK and stand out to employers as a qualified, job-ready candidate.

*On completion when you receive your certificate, there is a unique SEEK Pass link to verify your certificate within the Learning Platform. These are not verified directly via SEEK

You're Ready to Start If...

If this sounds like you, you're ready to get started today.

You're Ready to Start If...

You want practical medical reception skills you can use in a real clinic environment

You want to feel confident with patient records, front desk processes, and professional communication

You want to build strong customer service skills while staying calm and organised in a busy setting

You want a clear introduction to Medtech and how medical admin tasks work day to day

You want structured online learning with realistic expectations and steady progress If

You Don't Need...

Previous medical reception experience to begin

To know Medtech before you start

A healthcare background to benefit from the course

To feel confident in a medical setting from day one

Fixed class times or pressure to rush

From only $29 per week | 10-day money back guarantee

Enrol Now

WHY THE CAREER ACADEMY?

At The Career Academy, we're more than an online course provider. With over 15 years of experience, we help more than 25,000 students find their path to success every year.

Here's why our students choose us:

Internationally Recognised Qualifications

Our partnerships with leading organisations ensure you receive the most up-to-date and relevant training.

Unlimited Tutor Support

You'll get real-time advice from industry experts, ready to guide you every step of the way.

Career Support Services

From CV reviews to interview preparation, we help you put your best foot forward in your job search.

Flexible Payment Options

Choose a payment plan that fits your budget, whether you prefer to pay upfront or in a manageable weekly payments starting at $29/week.

GET YOUR FREE COURSE GUIDE & CAREER ADVICE

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HEAR FROM OUR SUCCESSFUL GRADUATES

95% of our graduates say their qualification improved their ability to get a new job or promotion